6
1157 Annapolis Rd, Odenton, MD 21113, USA
Odenton, Maryland 21113
+1 410-305-0501

fries.

Good burgers and fries. I always order ahead using the app and end up having to wait five to ten minutes for the fries when I pick up. I love the convenience of the app, but with there was an option to just have my entire order ready and waiting.

Large food poportions..Made to order. Very friendly and homesome atmoshpere.

I normally have a good experience at this location. My last visit, however, was beyond words horrible. The customer service I received was extremely rude and I was dealing with the GM Ryan at this location. I was unable to use my debit card as credit and I was trying to explain to them my confusion because I used it the other day at that location as credit. Instead of explaining to me why I was unable to this time, instead the GM continued to belittle me, telling me that it was probably my fault, that either I didn't have enough money in my account or that I had a stolen or false card. Frustrated I ended up paying cash for my meal, only to hear the GM continue to complain about me and the situation while he was making my food. After I got my food and was leaving the store, the employees decided to laugh. I have never felt so appalled by a business and I cannot believe that a GM is allowed to behave in such a manner. I hope that the GM was just having a bad day and that belittling the customers isn't normal. Bad day or not, this was an extremely unpleasant experience that I feel like shouldn't be tolerated.

Used the scan it yourself system. Was amazing. No wait for self check out, scan the wand slide my card and done. Was amazing. I don't know why more people don't use it!!!

It was said there are two things that five guys are good for and that is hamburgers and fries and I say that is not true. They are good for three things customer service hamburgers and

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Five Guys — Meal Takeaway in Odenton

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Five Guys

Meal Takeaway at 1157 Annapolis Rd, Odenton, MD 21113, USA. Here you will find detailed information about Five Guys: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Opening hours

  • Monday
    10:00 AM – 10:00 PM
  • Tuesday
    10:00 AM – 10:00 PM
  • Wednesday
    10:00 AM – 10:00 PM
  • Thursday
    10:00 AM – 10:00 PM
  • Friday
    10:00 AM – 10:00 PM
  • Saturday
    10:00 AM – 10:00 PM
  • Sunday
    10:00 AM – 10:00 PM

Rating

4
/
5
Based on 6 reviews

Contacts

Categories:
State:
Maryland
Address:
1157 Annapolis Rd, Odenton, MD 21113, USA.
City:
Odenton
Postcode:
21113

About Five Guys

Five Guys is a US Meal Takeaway based in Odenton, Maryland. Five Guys is located at 1157 Annapolis Rd, Odenton, MD 21113, USA.


Please contact with Five Guys using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Five Guys opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.

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ALL reviews about Five Guys

  • Mackenzie
    Added 2015.08.17
    fries.
  • Amelia
    Added 2015.02.04
    Good burgers and fries. I always order ahead using the app and end up having to wait five to ten minutes for the fries when I pick up. I love the convenience of the app, but with there was an option to just have my entire order ready and waiting.
  • Destiny
    Added 2014.11.10
    Large food poportions..Made to order. Very friendly and homesome atmoshpere.
  • Rebecca
    Added 2014.09.17
    I normally have a good experience at this location. My last visit, however, was beyond words horrible. The customer service I received was extremely rude and I was dealing with the GM Ryan at this location. I was unable to use my debit card as credit and I was trying to explain to them my confusion because I used it the other day at that location as credit. Instead of explaining to me why I was unable to this time, instead the GM continued to belittle me, telling me that it was probably my fault, that either I didn't have enough money in my account or that I had a stolen or false card. Frustrated I ended up paying cash for my meal, only to hear the GM continue to complain about me and the situation while he was making my food. After I got my food and was leaving the store, the employees decided to laugh. I have never felt so appalled by a business and I cannot believe that a GM is allowed to behave in such a manner. I hope that the GM was just having a bad day and that belittling the customers isn't normal. Bad day or not, this was an extremely unpleasant experience that I feel like shouldn't be tolerated.
  • Kaitlyn
    Added 2013.11.23
    Used the scan it yourself system. Was amazing. No wait for self check out, scan the wand slide my card and done. Was amazing. I don't know why more people don't use it!!!
  • Thomas
    Added 2013.09.24
    It was said there are two things that five guys are good for and that is hamburgers and fries and I say that is not true. They are good for three things customer service hamburgers and
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